Jesse J. Frye - Resume

Versatile and efficient product marketing/management professional with a passion for creating great products and marketing that solve the customers why. Experienced in every aspect of the product lifecycle, from requirements to market delivery. Strives to maintain a balance between developing great strategies to building out premium content that drives product growth and profitability. A team member that you won't hesitate to put in front of executives yet can transition the message to all levels of the audience. Like any growing organization, you need a leader that can grow with your organization.

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leadership

Experienced, passionate product marketer & client services professional with 15+ years experience in strategic leadership roles. Ability to execute in the trenches, but also coaches and develops marketing professionals.

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product marketing

Seasoned strategic product marketing leader with experience driving product positioning, messaging and go to market strategy for software and hardware technology firms. Experience launching new products to market. 

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analyst relations

Demonstrated success managing evaluations such as Gartner Magic Quadrants and Forrester Waves, and a proven track-record of developing ongoing analyst relationships. Creates alignment with internal teams. 


EXPERIENCE

Director of Marketing, Customer Success & Strategy

Company NameCheshire Impact

Dates of Employment: March 2017 - Current

LocationAsheville, North Carolina Area

Provide leadership to a growing team of Salesforce.com, Pardot, Graphic Designers, and contractors to deliver world class marketing client services. 

1- Manage day-to-day activities of 15 staff members and on/off -shore contractors in remote locations throughout the United States, Canada and India
2- Develop and Program Manage Customer Success programs for Salesforce.com and Pardot Marketing Automation Platforms. 
3 - Conduct weekly one-on-one's with all team members
4 - Meet weekly as part of the Cheshire Executive team, follow all EOS guidelines on managing and facilitating meetings
5 - Handle all personnel matters including hiring, firing, performance management, pay negotiations, etc. 
6 - Implement new processes and procedures to improve client service delivery
7- Develop new service delivery models, products and services including establishing pricing, service delivery and execution. 
8 - Implemented TaskRay project management tool inside Salesforce.com to track team utilization, assignment of tasks, projects and team performance.